Understand the Voice of your Customers

Consolidate data across your customer interactions into a unified platform, making customer insights the foundation of your revenue team.

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Powering Customer Insights for Revenue teams

99%

of your customers' data is not analysed or used at all

80%%

of customer churn is due to not understanding customer needs

23%

companies using data-driven strategies see 23% higher revenue

Discover insights across all your customer data with Lerno

Transforming data into revenue-driving intelligence for smarter business decisions.

How Lerno Works?

Connect Data Sources

Aggregate data from across your customer interactions into Lerno.

AI-Powered Analysis

Use advanced AI to uncover key customer preferences and market trends impacting revenue.

Real-time Analytics

Gain actionable insights for targeted sales engagement strategies that drive revenue growth.

Our Three-Layered Approach to Insights

1. Deal Insights

Optimise your Sales with Customer Data

Sales and revenue teams need actionable insights to tailor their approach effectively, ensuring they meet customer needs and close deals faster.

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2. Pipeline Insights

Uncover Growth Opportunities in your Pipeline

Leverage AI to gain visibility into the risks, upsell/cross-sell opportunities across deals in your pipeline.

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3. Buyer Insights

Stay in Sync with your Buyers

Keep track of preferences from your top prospects and customers with a unified view across all interactions, helping to shape your strategy with data driven insights.

See How

Connect your favorite tools

Salesforce CRM

Hubspot CRM

Zoho CRM

Microsoft Outlook

Google Meet

Zoom

Microsoft Teams

Google Calendar

Zapier (coming soon)

Here's what our users have to say

We're connecting the dots across sales, revenue operations and customer success teams

As a CRO, Lerno solves two key problems for us - pipeline management and ramping reps. We see if our deals have actually been qualified. This allows reps to self-coach and reflect on their demos. Our forecasts have never been more accurate.

Mark Truman

CRO, EdgePetrol

Impactful insights that have accelerated our opportunities. The simple breakdown of customer and prospect insights that allow myself and the team to learn quickly and have the highest quality conversations.

Bazz Dean

Founding Partner, Braver Leaders

Lerno enables us to streamline our revenue operations workflows. We've been able to help our sales reps with positioning and aligning our pitches to the voice of the customer.

Jeremy Sidcup

Head of Sales

Lerno provides our revenue operations team with the visibility needed to enhance operational efficiency throughout our sales funnel, align our sales reps more closely with revenue forecasts, and ensure that our GTM motions are tailored to customer needs.

Ore Boboye

CEO, Jobberman

Frequently Asked Questions

Here are some common questions about Lerno

1. What is Lerno?

Lerno is an advanced Audience Intelligence Platform that helps B2B revenue teams unlock actionable insights from unstructured customer data. By leveraging cutting-edge technologies like natural language processing (NLP), machine learning (ML), and artificial intelligence (AI), Lerno.ai transforms raw data into valuable insights to drive informed decision-making and enhance customer engagement.
2. What languages does Lerno support?

We support 16 languages including English (US), English (GB), Spanish (ES), Japanese (JA), Russian (RU), Ukrainian (UK), Swedish (SV), Chinese (ZH), Portuguese (PT), Dutch (NL), Turkish (TR), French (FR), German (DE), Indonesian (ID), Korean (KO), Italian (IT) with many more languages coming soon.
3. Who is Lerno designed for?

Lerno is specifically designed for revenue operations teams within B2B environments, particularly those that sell software products or services. Our platform caters to businesses looking to better understand their customers' needs and market trends to make more informed decisions.
4. What use cases does Lerno cater to?
Lerno supports a wide range of use cases for revenue operations teams including:
- 1. Customer Insights & Segmentation: Identifying key themes, topics, sentiments, and trends within customer interactions.
- 2. Sales Performance Optimisation: Create a standard selling process for your sales team. Ensuring each member uses the same approach and qualification frameworks.
- 3. Cross-functional alignment: Get everyone on the same page with customer data aggregated onto a single, unified platform.
- 4. Opportunity Insights: Enhancing sales & marketing strategies through data-driven insights.
5. How can I contact support if I encounter an issue?

If you experience any issues or need assistance, our support team is here to help from 9AM to 6PM GMT. You can reach out to us via email at support@lerno.ai or chat with us through our live-chat widget. We also offer a comprehensive help centre where you can find guides.
6. How does Lerno ensure data privacy and security?

We prioritise data privacy and security and are GDPR compliant. We implement robust security measures including encryption protocols, access controls and regular audits to protect your sensitive information ensuring it handled responsibly throughout the entire process. We're currently in the process of attaining certifications for SOC-2 and ISO 27001.

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